Guides can absolutely make updates to the planned activities if you think it’s best for your group. You know your group best and we rely on you to pass any feedback from the group to our planning team to make any changes.

We know you’re brilliant! That’s why we hired you. But please read below before making any changes to the experiences. 😘

🆘 Making changes because there is an issue with the venue…

You may have to make changes to an experience under certain circumstances - for example, if you arrive at the Mini Golf location and find out it is closed! In this case, you can find the nearest bar and lead the group through the Personality Quiz 1:1s agenda.

Please reach out to i[email protected] afterwards to let us know there was an issue. We can adjust our experiences in the future if a certain venue is not working out!

👂If you hear feedback from your gals that they don’t want to do a certain experience…

Our top priority is designing a great series for our groups! If you hear your group doesn’t want to do a certain activity ahead of the experience, please reach out to [email protected] and we can swap out that week’s plan with a different option.

If you find out your group doesn’t want to go to the planned venues the day of your experience:

For activities:

• If this experience was already booked and paid for by RealRoots, please try and encourage your gals to attend! We cannot reimburse you beyond the costs we already paid for this week’s experience so any alternate activity the group does will not be covered by RealRoots.
• If this activity was not pre-booked (ex. arcade games night), you are welcome to use the reimbursement we sent you on any activity the full group would enjoy. Please do not spend beyond that week’s reimbursement. After your event, email us at [email protected] to let us know what your group did instead, we’re happy to incorporate that idea into future series!

For restaurants:

• Please call the restaurant to cancel the reservation so that future groups don’t get blocked from eating there. You can then head anywhere that is inclusive for your whole group! After your event, email us at i[email protected] to let us know where your group ate instead, we’re happy to incorporate that venue into future series!

💡If you have a new idea for an experience …

Please share your ideas with us! We’d love to know ways to improve current experiences or add new exciting options to our current offerings. 🙂

If your gals are excited about activities you mention and costs stay around the same, we’re happy to change up your series to accommodate. Before you make any alternate plans for your group, make sure you let us know so we can cancel venues appropriately so they don’t ban us for future groups.

🧑🏽‍🎨 Minor tweaks… You are welcome to make minor tweaks as needed! We trust our guides’ skillful and intuitive decision making as you read the room and assess the needs of your group.

• For example, there may be an experience or two where you weren’t able to finish all the questions on the conversation menu because your group was so engrossed in conversation from the Appetizer or Entree question. That is totally fine!

• Another example: If one of the stops on the food tour is unexpectedly closed but there is another restaurant open next door, you can feel free to take the group to that restaurant instead! Just make sure to stay within the budget and account for any dietary needs.